Refund Policy

Last updated: 6/17/2026

30-day money-back guarantee

We want you to be happy with WalkEase. If you're not satisfied with your purchase, you can request a full refund within 30 days of the charge.

Free trial

WalkEase Premium starts with a 14-day free trial. You will not be charged during the trial and you can cancel any time from the Billing page in your account to avoid being charged.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund:

• Visit paddle.net and look up your order, or
• Email us at ashiasadler@hotmail.co.uk and we'll help.

Cancellation

You can cancel your subscription at any time. After cancellation you will continue to have access until the end of the current billing period.