Terms & Conditions

Last updated: 6/17/2026

1. Who we are

WalkEase ("we", "us", "our") is operated by Ashia Sadler (sole trader), based in the United Kingdom. By using WalkEase you agree to these Terms.

2. Acceptance

By creating an account or continuing to use the service, you agree to be bound by these Terms.

3. The service

WalkEase is an admin tool for solo dog walkers — client management, walk scheduling, automatically-drafted messages and invoices, and (with Premium) group walks with route optimisation.

4. Account & accuracy

You must provide accurate information and keep your account credentials confidential. You are responsible for activity under your account. You must be of legal age to contract in your jurisdiction.

5. Acceptable use

You must not: (a) use WalkEase unlawfully, (b) attempt to defraud, spam, or harass, (c) infringe IP rights, (d) probe, scrape, or interfere with the security or integrity of the service, or (e) upload malware.

6. Intellectual property

WalkEase, its software, branding, and documentation are owned by us. You receive a limited, non-exclusive, non-transferable right to use the service for your business under your active plan.

7. Service level

We provide the service on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation. To the fullest extent permitted by law, we disclaim all implied warranties.

8. Payment and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms.

WalkEase Premium is billed at £6.99 per month after a 14-day free trial, and renews automatically until cancelled. You can cancel at any time from the Billing page in your account.

9. Automatically-generated content

WalkEase automatically drafts messages, quotes, and invoices for you. You are responsible for reviewing these drafts before sending them to clients. Generated suggestions may be inaccurate and are not a substitute for professional legal, tax, or veterinary advice.

10. Suspension and termination

We may suspend or terminate your access for: material breach of these Terms, non-payment, security or fraud risk, or repeated/serious policy violations. You may close your account at any time.

11. Liability

To the maximum extent permitted by law, our aggregate liability for any claim arising from your use of WalkEase is limited to the fees you paid us in the 12 months before the claim. We exclude liability for indirect, consequential, or special damages. Nothing in these Terms excludes liability that cannot be excluded under English law (e.g. for fraud or personal injury caused by negligence).

12. Indemnity

You agree to indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these Terms.

13. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the English courts.

14. Contact

Questions? Email ashiasadler@hotmail.co.uk.